Website monitoring can be used to hold web hosting providers accountable for their service-level agreements. Website speed is also used as a metric for search engine rankings.
Website monitoring also helps benchmark the website against the performance of a competitor to help determine how well a site is performing. Measuring a website's availability and reliability under various amounts of traffic is often referred to as load testing. Commonly measured metrics are response time and availability (or uptime), but consistency and reliability metrics are gaining popularity.
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Monitoring can cover many things that an application needs to function, like network connectivity, Domain Name System records, database connectivity, bandwidth, and computer resources like free RAM, CPU load, disk space, events, etc. Users that rely on a website or an application for work or pleasure will get frustrated or even stop using the application if it is not reliably available. Monitoring is essential to ensure that a website is available to users, downtime is minimized, and performance can be optimized.
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When an error is detected monitoring services send out alerts via email, SMS, phone, SNMP trap, a pager that may include diagnostic information, such as a network traceroute, code capture of a web page's HTML file, a screenshot of a webpage, and even a video of a website failing. Monitoring companies generally report on these tests in a variety of reports, charts, and graphs. The monitoring is often conducted from several locations around the world to a specific website, or server, to detect issues related to general Internet latency, and network hop issues, and to prevent false positives caused by local or inter-connect problems. Website monitoring companies provide organizations the ability to consistently monitor a website or server function and observe how it responds.
Website monitoring are often used by businesses to ensure website uptime, performance, and functionality is as expected. Website monitoring is the process of testing and verifying that end-users can interact with a website or web application as expected.
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